Senior Program Officer, Knowledge Management

Colleges and Institutes Canada

Visiter le site Web
le Oct 15, 2020
Ottawa, Ontario, Canada
Type d'emploi
Date de fermeture


Reporting to the Manager, Partnerships and Knowledge Management, the Senior Program Officer (SPO) will play a leading role in formulating a training, learning, knowledge management strategy for CICan’s International Division in support of CICan’s strategic plan that includes a Driving Knowledge pillar. The SPO will drive idea generation, research, publication, and dissemination of information that can be used for partnership development, advocacy, and research. The target audiences for the SPO’s work are CICan members, Canadian stakeholders and funders, and international partners.

The SPO will work closely with colleagues, particularly the Gender Advisor and Monitoring and Evaluation Specialist, to identify and research trends and lessons relevant to developments in CICan’s Education for Employment programs, international marketing and student mobility, work integrated learning activities, applied research projects, and other areas that fit within research and knowledge relevant to the international developments program goals.

The SPO will also be responsible for identifying training needs and learning opportunities for CICan members that cover the broad range of international activities throughout the college network. The SPO will collaborate across CICan’s divisions to develop and facilitate webinars and other training events.

The SPO sits within a new partnership and knowledge development unit, which will use a mix of traditional and digital approaches to developing and implementing innovative, creative, and effective ways to capture and share knowledge, leverage good practices, and improve the effectiveness of CICan’s partnerships in Canada and around the world.

The work of the Senior Program Officer is reviewed by the Manager, International Partnerships and Knowledge Development, based on yearly objectives and work plans in consultation with the International Division Directors.

Connaissances et compétences

  • demonstrated understanding of the college system in Canada.
  • demonstrated proficiency in verbal English or French and willingness and ability to gain proficiency in the other language.
  • demonstrated superior writing and research skills in either English or French.
  • demonstrated ability to gather data, analyze information, and interpret quantitative and qualitative research for the preparation
  • demonstrated ability to write clear and persuasive reports, research articles, white papers, and other documents to support organizational objectives.
  • experience in innovative knowledge management practices (i.e. use of technology and online platforms, social media, facilitation, design, etc.)
  • experience and comfort facilitating meetings, webinars, or training sessions.
  • experience working in cross-cultural settings;
  • demonstrated ability to work collaboratively with a variety of stakeholders and at various levels of organizational hierarchy.
  • experience dealing with sensitive political realities and demonstrated diplomacy in managing relationships with stakeholders, partners, colleagues, and membership.
  • demonstrated strong interpersonal and communication skills.
  • experience securing grants or other types of funding for research or other projects.
  • experience working in international development.
  • experience with Microsoft Office 365 Suite.

Desirable Abilities/Experience:

  • work experience at a Canadian post-secondary institution.
  • demonstrated knowledge and experience working with the Federal government and federally funded organizations such as SSHRC, MITACS, IDRC, or others.
  • experience working in partnership with industry and education at a systems level to build effective training solutions to meet industry needs.
  • ability to communicate in Spanish and/or Portuguese
  • experience with statistical software and survey design software.

Core Competencies

Agility: We thrive in a complex environment that requires nimbleness and adaptability, and we anticipate and respond to changes with quick and resourceful actions.

Inspiring Others: We motivate individuals to strive for excellence and commit to common goals and purposes, as we create a sense of self-efficacy, resilience, and persistence in others.

Integrity: We treat others fairly and respectfully, and we further the standing of the organization and its relationships of trust with our members and other stakeholders.

Tâches et responsabilités

  • Be curious and collaborative by nature. They will play several roles during the performance of their duties:
    - Share what they have learned or created
    - Innovate to be more creative, inventive, and imaginative in the way they develop and translate knowledge to key audiences
    - Build on the knowledge already learned, created, and shared
    - Collaborate with others to take advantage of what they know
  • Link all their work to CICan’s strategic plan.
  • Take initiative in promoting an organizational culture to support knowledge management.
  • Play a leadership, consulting and problem-solving role with members, partners, stakeholders and Colleges and Institutes staff.
  • Interact effectively with CICan staff, senior and administrative staff from member institutions, partners, and external partners.
  • Be able to function with a significant level of flexibility and autonomy, performing various and complex tasks under pressure with attention to detail.
  • Demonstrate sound judgment and tact.
  • Maintain high ethical standards.
  • Perform duties in accordance with Colleges and Institutes Canada’s competencies, values, and code of ethics.
  • Be able to travel, domestically and internationally

Specific Expectations: The Senior Program Officer will:

Research and Knowledge Translation:

  • Assess CICan’ needs, consult, and facilitate to understand stakeholders’ positions, develop solutions and implement them, and ensure their uptake and sustainability within CICan.
  • Document and share lessons learned in an organized knowledge management structure. Use the information and lessons learned to draft articles, think pieces, position papers, or other publications – while always considering the impact of CICan’s work on gender equality, and environmental sustainability – to produce knowledge products that can be used for marketing or advocacy towards the Government of Canada and other national and international partners.
  • Gather information from across CICan’s international cooperation projects and reflect on trends, and patterns, that can improve CICan’s international partnerships.
  • Contribute to supporting website content across some key platforms such as CICan’s website, Perspectives Weekly Newsletter, and CICan’s UNEVOC Forums and newsletters.
  • Act as the lead for the international division with respect to coordinating the yearly conference, including: coordinating the themes for the international stream, engaging with CICan members to develop sessions for the conference, and acting as the International Division “point person” during the conference.
  • Write proposals for research grants and contribute to international project proposals, from time to time.

Training and Facilitation

  • Organize webinars, online events, workshops or in-person events, and other ways to engage audiences to organize capacity building for CICan members and international partners on thematic areas.
  • Support the development and implementation the Leadership Institutes for Leaders of International.
  • Identify and facilitate training and development activities for CICan members, Canadian, and international partners on topics such as the value of the Canadian college system, CICan’s role in international development, and capacity building sessions for CICan members to support their internationalization agendas.


  • graduate from a post-secondary institution or an equivalent combination of education and experience.

Comment candidater

Interested candidates should submit a cover letter and résumé to Lisa Daigle, Human Resources Generalist, before 4pm on October 23rd, 2020 via email to:

CICan is an equal opportunity employer and values diversity in its workforce. Do not hesitate to contact me if you require alternative arrangements to submit your application.

Déposer le fichier ici parcourir vos fichiers ...
Accepted file formats: pdf, doc, docx, txt