Program Officer, Canadian Partnerships Communications

Colleges and Institutes Canada

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January 8, 2020
Ottawa, Ontario, Canada
Job Type


Title: Program Officer, Canadian Partnerships Communications
Job status: Term position, up to 1 year
Classification: PS II
Reports to: Director, Communications and Stakeholder Engagement
Division: Director, Communications and Stakeholder Engagement
Salary Range: $59,449 to $72,770
Posting Date: January 8, 2020
Closing Date: January 20, 2020
Competition Number: 2020-03

Job Summary
Reporting to the Director, Communications and Stakeholder Engagement, the Program Officer, Canadian Partnerships Communications is responsible for providing communication services, writing and marketing support to the Canadian Partnerships team.

Responsibilities include developing and implementing communication plans to support the successful delivery of a suite of externally-funded projects including Clean Tech Internships and the Planning for Canada Program.

The incumbent is fluently bilingual with exceptional writing and editing skills in both English and French. The position involves producing information and promotional content for multiple platforms including print, web and social media. The incumbent also coordinates CICan’s participation in related conferences/events.

The Program Officer, will:
• develop communications plans based on careful analysis of funder expectations and target audience requirements, working in collaboration with the Canadian Partnerships team and the Communication and Stakeholder Engagement team;
• provide professional writing services in English and French for communications and marketing products, project proposals, reports, newsletters, web content, blogs, presentations and publications;
• create Canadian Partnerships’ project content for social media and the CICan website in collaboration with the CICan Communication and Stakeholder Engagement team;
• develop communication tools, templates and guidelines for use by others;
• provide editing, proofreading and basic translation services;
• draft texts for the web (intranet/external information postings);
• monitor media coverage; maintain member communicators’ lists of specific relevance to Canadian Partnerships’ projects and programs;
• conduct research - content/photos for newsletter(s) or web needs; and stakeholder research;
• work collaboratively to deliver products or events under tight deadlines and budget constraints; and
• develop analytical tools and statistical reports to measure impact and effectiveness of communications activities; and
• perform other related duties as may be assigned from time to time;
• perform a variety of complex tasks under tight timelines;
• prioritize multiple tasks and demands simultaneously;
• interact effectively with CICan staff, senior and administrative staff from member institutions, funders, partners and external agencies;
• sound judgement, tact and diplomacy;
• function with flexibility and autonomy;
• work under pressure and sometimes changing deadlines, with strong attention to detail;
• provide strategic communications advice;
• innovate and contribute to a positive work environment;
• excellent knowledge of communications principles and practices;
• have a good understanding of CICan's goals and objectives, as well as its programs and services;
• sound knowledge of colleges and institutes and their role in the post-secondary education system;
• treat everyone fairly and equitably and maintain high ethical standards;
• perform duties in accordance with CICan’s policies, values and code of ethics.

Minimum Requirements
Education and Experience
• graduate from a post-secondary institution or an equivalent combination of education and experience, ideally in the field of communications, journalism, public relations, marketing, business/commerce;
• minimum of two (2) years related experience in communications/public relations/marketing or online community management.

• Demonstrated capabilities in writing communications products: newsletters, social media, backgrounders, reports, proposals, etc.;
• Proficient user of social networks such as Twitter, Facebook, and LinkedIn, as well as the ability to recommend their effective use in communications activities;
• Proficient in managing information and administrative processes;
• Demonstrated ability to work collaboratively with a variety of stakeholders at different levels;
• High degree of organizational, interpersonal and communication skills;
• Demonstrated ability to be creative and innovative when problem solving;
• Understanding of the Canadian educational milieu, focusing on the college/institute system;
• Fluency in both written and verbal English and French, with ability to write at a highly professional level;
• Excellent internal and external client service skills;
• Demonstrated ability using Microsoft Office Suite, etc.

Core Competencies
Agility: We thrive in a complex environment that requires nimbleness and adaptability, and we anticipate and respond to changes with quick and resourceful actions.

Inspiring Others: We motivate individuals to strive for excellence and commit to common goals and purposes, as we create a sense of self-efficacy, resilience, and persistence in others.

Integrity: We treat others fairly and respectfully, and we further the standing of the organization and its relationships of trust with our members and other stakeholders.

Desirable Requirements
• Experience working in or with federal or provincial governments or within the education sector;
• Excellent project management skills; and
• Basic graphic and web design skills.

How to Apply
Interested candidates should submit a cover letter and résumé to Kim Royer, Manager, Human Resources before 4pm on January 20, 2020 via email to:

CICan is an equal opportunity employer and values diversity in its workforce. Do not hesitate to contact me if you require alternative arrangements to submit your application.

CICan provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise me if you require any accommodation.

We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.

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