Assistant Registrar, Admissions and Transfer – Competition ID: 3511

Kwantlen Polytechnic University

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July 9, 2024
Surrey, Canada
Job Type
Annual Salary
$79,731 to $116,939
Hours per Week
Closing Date


Kwantlen Polytechnic University

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers.  KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.


Reporting to the Associate Registrar, this position supervises the members of the Admissions and Transfer team.

This position ensures the efficient and effective operation of the Admissions and Transfer unit, providing oversight for the delivery of quality admissions and transfer credit functions and services. They will lead a strong team in the delivery of service excellence, providing functional, technical and operational expertise in the management of service delivery and student systems to the Office of the Registrar and the University.

The incumbent is a process-driven problem solver who utilizes their analytical and technical skills in the field of post-secondary admissions, articulation and transfer credit. They are also a champion of service delivery, leading a team that consistently works to improve service quality, staff productivity and systems efficiency.

The incumbent ensures KPU maintains compliance with university, provincial, and federal policies and reporting requirements. To that end they maintain a deep understanding of University policies and KPU’s student information system along with other related systems, in order to guide the implementation, maintenance and advancement of systems and service goals within the Office of the Registrar.

Please click here for a more detailed job description

*Salary Information

The above compensation range is the span between the minimum and maximum base salary for a position.  Typically, initial salary placement is approximately halfway between the minimum and the maximum.  This represents an employee that possesses full job knowledge, qualifications and experience for the position.  In the normal course, employees will be hired, transferred or promoted between the minimum and approximately halfway of the salary range for a job with consideration given to internal equity.

Please include in your application a cover letter and resume.
A resume review will be conducted by August 9, however, the posting will remain open until filled.

Why Join KPU?

  • Recognized as one of B.C.'s Top Employers
  • KPU is committed to actively fostering an equitable and inclusive working environment
  • Competitive compensation
  • Hybrid environment, flexible work around core hours
  • Defined Benefit Pension Plan – College Pension Plan
  • Extended Medical, Dental, Healthcare Spending Account, Sick Leave, Long Term Disability, Life Insurance, Optional Life Insurance, Accidental Death and Dismemberment, Emergency Travel Assistance, Employee and Family Assistance Program, Teledoc
  • Professional Development Days: up to 10 days paid per year
  • Maternity and parental leave top-up
  • Generous vacation package
  • Campus work environment, outdoor sitting areas and nearby walking trails
  • Campus athletic and fitness centers with a variety of instructor-led classes
  • Tuition waiver program – eligible to waive tuition costs of courses at KPU equivalent to 3 credits per semester
  • Inhouse training and development
  • Networking and social events such as KPU Day, Holiday Social etc.
  • Intercampus shuttle
  • Access to automotive, horticulture, brewery and other programs’ services
  • Clubs: Jeopardy, E-sports, Ted Talks etc.
  • Library and Bookstore (discounts)
  • **Benefits may vary if the position is temporary or part-time**

Does this role sound like it was made for you, yet you don’t check every box?

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.

Note to Applicants:

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at

We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

Knowledge and Skills


  •  A bachelor's degree in a relevant field.
  • Minimum of five (5) years recent related experience in or supporting the Office of the Registrar, in progressively responsible positions related to the Registrar’s Office and/or Enterprise Student Information Systems.
  • Minimum three (3) years management or supervisory experience in a post-secondary institution.  Formal supervisory training is an asset.
    Successful experience training and managing an effective team and implementing change resulting in improvements to service quality, staff productivity and systems efficiency.
  • Or an equivalent combination of education and experience.

Duties and Responsibilities


  • In-depth knowledge of Canadian post-secondary education systems, international post-secondary education systems and experience with domestic and international credential evaluation and articulation agreements.
  • Demonstrated experience as a functional lead administering a Banner Student module. Experience in a comparable student information system may be considered.
  • Demonstrated experience supporting and maintaining systems in support of admissions and transfer such as online admission application platforms, the BC Transfer Guide and communications management services such as a CRM (constituent relationship management).
  • Demonstrated analytical skills, including problem-solving and needs analysis. Excellent organizational skills, including the ability to set priorities and meet deadlines. Ability to work independently, exercise good judgment and demonstrate initiative.
  • Experience in business workflow design and business process improvements.
  • Demonstrated experience using database reporting tools, web systems and software. Certification as a Microsoft Office Specialist in MS-Excel, MS-Word, and MS Access an asset.
  • Sound understanding of strategic enrolment management concepts and academic policies and processes that contribute to a quality undergraduate experience.
  • Proven ability to develop flexible approaches toward work procedures and to exercise tact, diplomacy and conflict resolution skills; uses sound judgement.
  • Ability to establish and maintain effective working relationships with University administration, faculty, and staff.
  • Ability to communicate patiently and effectively (both verbally and in writing) with a diverse range of people and situations. Actively listens to the issues of others in a manner that elicits cooperation and support. Demonstrates an effective and adaptive skill in communicating with students/individuals under stress.
  • Demonstrated ability to interpret and apply policies and regulations.
  • Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position.
  • Intercampus travel is required, possession of a valid driver’s license and access to a vehicle is preferred.

How to Apply

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