Associate Director, International Student Services

• • International Student Academic Advisors (3)
  • International Student Experience Advisors (8)

• Provides support and direction to the international student services staff
• Contributes to the development, implementation and evaluation of policies, procedures and guidelines related to international student services
• Liaises with the Director, Student Affairs around college policies related to student services and on issues related to international students’ integration into the college systems
• Liaises with Citizenship and Immigration Canada and other related government and provincial and national associations to monitor issues and regulation changes related to international students in Canada
• With the Associate Director, ISEM is responsible to monitor international student academic success/progress trends and manages changes to student service practices/procedures, staffing and/or activities as necessary and recommendations to other divisions as necessary

• Manage internationalization initiatives and the promotion of internationalization activities throughout the college
• Contributes to the development, implementation and evaluation of policies, procedures and guidelines related to internationalization
• Works with internal and external groups to promote internationalization across the College

• Manages and monitors the budget for International student services
• Monitors student service expenditures on a monthly basis
• Monitors international student statistics and prepares regular enrolment and other reports
• Responsible for management and labour relations of student service staff, including discipline of staff as required, within area of responsibilities

• May represent or act for the Executive Director in student services matters as required
• Represents the Executive Director at College and other meetings when required
• Performs other related duties as assigned
• May act as the Executive Director within portfolio when requested

• Strong leadership, interpersonal, communication, and presentation skills
• Highly developed Intercultural skills
• A high degree of competency with technology, including student records management, CRM, writing and budget development
• Advanced understanding of Canadian immigration policies and procedures

QUALIFICATIONS

• • A Bachelor’s degree in a relevant discipline
  • Five to seven years’ experience working in the field of international education in a post-secondary institution, specific experience managing student services is an asset
  • Experience dealing with the broad range of issues related to international students studying in Canada
  • Preference will be given to candidates who have RISIA or RCIC
  • An equivalent combination of education and experience may be considered