Chief Technology Officer

THE ORGANIZATION: BCNET
BCNET is a not-for-profit, collaborative, shared services organization dedicated to the needs of its members, British Columbia’s higher education and research institutions. BCNET offer a comprehensive catalogue of services and solutions in high-performance advanced networking, information and educational technology, cybersecurity, and contracts that help members reduce costs, maximize efficiencies, enhance service quality, and support their mission.

BCNET’s collaborative approach to sourcing technology services and contracts helps to reduce costs, minimize duplication of efforts and generate greater efficiencies. The organization is committed to delivering service that is responsive, reliable and available, supporting its member-centric approach to providing service excellence. They offer an extensive catalogue of cost-effective technology products and services, and general/IT contracts.

Mission: To deliver exceptional value to its members by leveraging their advanced network, fostering collaboration, and building on their expertise.
Vision: To be recognized as a global leader in providing innovative solutions to support world-class research and education.
Values: Innovative. Collaborative. Responsive.

To learn more, please visit BCNET’s website: https://www.bc.net/

THE OPPORTUNITY: CHIEF TECHNOLOGY OFFICER
The Chief Technology Officer (CTO), in collaboration with the other members of the leadership team, defines, develops and implement the overall technology strategy aligned with mission and goals of BCNET. As a technology leader, the CTO plays a key role in liaising with provincial and national stakeholders (members, sector representatives, industry and government) to deliver on the potential of technology. The CTO will be a balanced business and technical leader who will provide overall direction for Network Services, Cybersecurity and Internal Information Technology Services.

As an integral member of the executive team, the CTO will contribute to the management, leadership and contribute to the organizational strategy from technology, strategy and operational perspectives. The CTO will be responsible for leading, building and developing the team who maintain and support critical network, technology and cybersecurity infrastructure services. The CTO must enable BCNET to keep pace with advances in information and communication technologies and to ensure product and service offerings provide best in class solutions while maintaining financial viability.

Roles & Responsibilities:
• Provide strategic vision, leadership and innovation for the delivery of network, security and internal IT services and acts as the advisor to the CEO on the overall technology direction of BCNET;
• Build strong relationships with internal and external stakeholders to maximize improvements in member services and experiences;
• Lead the technology services, playing a key role in all aspects of the network, server, storage and security infrastructures design and provisioning;
• Direct planning and implementation of the network, server, storage, internet transit, evolving cyber security services and other services as identified by our members;
• Deliver technology solutions that are responsive to the diverse needs of our members;
• Direct the technology team to develop and maintain a technology architecture plan to deliver “best in class” services while staying within budget;
• Collaborate with portfolio leadership to develop annual operating and multi-year capital budgets, and manage resources effectively within the approved budget allocation;
• Be conscious of and regularly assess risks and controls as well as develop and implement appropriate policies and procedures. Ensure that staff are aware of and follow established control procedures, policies and procedures as well as laws and regulations;
• Work collaboratively with other provincial Research and Education Networks and national agencies like CANARIE, Compute Canada, etc., to advance BCNET’s vision and mission; and
• Represent BCNET in local, provincial and national committees.

Candidate Qualifications:
• The successful candidate will possess an optimal combination of the following:
• Undergraduate and/or graduate degree in Engineering, Computer Science or related field;
• 15+ years of experience in Information, communications and technology (ICT);
• At least 8 – 10 years working in a management capacity;
• Extensive experience in a senior, customer-facing role specific to the Technology/Networking/ Telecommunication services;
• Working experience in Telecom, Intranet, Metro/Provincial and Cross-country level multi-layer Managed Network and Cybersecurity services design and implementation;
• Excellent project and people management skills; experience working with and managing teams in a cross functional environment;
• Excellent working experience in design and implementation of Enterprise level High Availability Network Services and Cybersecurity solutions;
• Excellent knowledge of Network and Security management and monitoring tools, High Availability and Fault tolerance Network technologies and solutions (clustering, load balancing, media aggregation, redundancy protocols);
• Compelling verbal and written communication skills to compile and prepare data into logical reports, briefings, and recommendations for internal and external use;
• Strong emotional intelligence, and excellent relationship building skills;
• Effective analytical problem solving, facilitation, and conflict resolution skills within a diverse multi-location work environment; and
• Experience in higher education and research sector would be an asset.

Leadership Attributes:
• An exceptionally collaborative leader who can empower, integrate and develop the skills of staff into a cohesive, customer-focused and service-oriented team;
• A superior communicator who values feedback and knowledge from others, and proactively shares information to empower the team;
• The ability to focus strongly on agreed-upon outcomes and ensures objectives are met;
• A critical thinker and an inquisitive visionary who enjoys outward facing and broader perspectives;
• A self-starter who takes initiative, and continually looks for opportunities to deliver more value;
• Build and lead a technology team, including hiring, mentoring, and performance management;
• Foster a collaborative and innovative work culture; and
• Is a confident, respectful and resourceful leader with entrepreneurial spirit.
Competencies and Personal Characteristics:
Leadership – Achieves desired organizational results by encouraging and supporting the contribution of others; a proactive and positive team player who acts with a sense of urgency and leads by example; sets and communicates clear goals.
Accountable – Holds self and others accountable for responsibilities; focuses on results and measuring attainment of outcomes in a business focus.
Strategic – Develops a plan in support of organizational strategic direction. Demonstrates an understanding of the link between one’s job responsibilities and overall organizational goals and needs.
Integrity and Honesty – Demonstrates a resolute commitment to and respect for the spirit behind the rules and core values of the organization, setting an example of professionalism and ethical propriety.
Influential and Collaborative – Has an open and consistent approach to working with others and possesses strong interpersonal skills, with the ability to build relationships and develop/maintain partnerships, obtaining stakeholder agreement.
Creativity and Innovation – Develops new insights into situations; questions conventional approaches; encourages new ideas; designs and implements new or cutting-edge programs/processes.
Effective Working Relationships – Treats colleagues, and stakeholders with respect; resolves conflicts in a timely manner, negotiates effectively, and provides effective feedback to colleagues/employees.
Communication – Clearly presents written and verbal information; writes with clarity and purpose; communicates effectively in both positive and negative circumstances; listens well.
People Development – Fosters learning and development of others through coaching, managing performance and mentoring; has a genuine desire to develop others and help them succeed; formally and informally recognizes deserving staff and colleagues.
Stakeholder Focused – Anticipates and attends to the needs of internal and external stakeholders of the organization; keeps stakeholder interests in the forefront.

COMPENSATION:
A competitive compensation package will be provided including an attractive base salary and excellent benefits. The salary range for the position is $144,500 to $195,000 with the target starting salary at $170,000 (mid point). Further details will be discussed in a personal interview.

To apply, please visit our website: https://lnkd.in/gdYaqXQ5

FOR MORE INFORMATION, PLEASE CONTACT:
Julian Manchon or Greg Longster
LEADERS INTERNATIONAL EXECUTIVE SEARCH
#880—609 Granville Street
Vancouver, BC V7Y 1G5
Phone: (604) 688-8422
Email: vancouver@leadersinternational.com