Business and Community Liaison – Pending Funding

Douglas College

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September 27, 2021
Coquitlam, Canada
Job Type
Closing Date


The Business & Community Liaison role is to develop professional relationships with community partners and employers in 4 rural regions in BC: Metropolitan fringe, Okanagan Valley, Northern Vancouver Island and Northern BC to support and coordinate client work placement.

Knowledge and Skills

• Strong knowledge of newcomer needs, barriers and settlement service providers, CLBs;
• Demonstrated experience providing customer service and resolving issues;
• Experience working on a research project;
• A demonstrated ability to exhibit respect for clients, client diversity, and community partners;
• Strong oral and written communication and interpersonal skills;
• Demonstrated ability to facilitate the exchange of information between stakeholders;
• Ability to adapt to a flexible schedule based on travel and meeting schedules, this may include
some evenings and weekends;
• Willingness to travel around the Province of BC;
• Valid driver’s license and reliable vehicle;
• Excellent computer skills: MS Office Suite, Adobe Professional Suite, and the use of online-on
demand meeting and webinar applications.

Duties and Responsibilities

Community Liaison
• Build and maintain strategic relationships with agencies, businesses, training institutions, and
other stakeholder groups the 4 rural regions in BC;
• Execute plans to engage with strategic community partners;
• Attend province-wide employment related events to promote the program, learns about updates
to Labour Market information and networks with key stakeholders;
• Maintains professional currency with respect to the principles and foundations of community
relations, practices and activities;
• Leads and coordinate special events and initiatives to disseminate information about the program
and make new connections;
• Meet with employers to complete detailed needs assessments of employment opportunities, gaps
and opportunities;
• Build positive relationships with the Centre Manager at WorkBCs and other organizations in rural
areas of BC;
• Works with researchers to develop a database of community and Centre contacts, interests and
opportunities, maintains the database, produces reports.
Marketing and Communications
• Liaises with Training Group’s Marketing and Communications team to develop promotional and
communications materials (both internal and external);
• Responsible for creating awareness of program among potential clients and stakeholders as well
as the recruitment of participants;
• Prepares and delivers written communications as required;
• Assists in the development and maintenance of social media and online presence;
• Maintains records of contacts and activities, preparing regular statistical reports regarding
Community Relations activities;
• Maintains a variety of paper and electronic records;
• Creates, composes and prepares routine correspondence, memos, letters, and reports.
Job Development
• Build and maintain positive employer relationships;
• Assist with participant needs assessments to determine eligibility for program and job readiness;
• Conduct info sessions and intake interviews to determine suitability for program;
• Coordinate and schedule Employer Partner activities in the program such as guest speakers on
hiring practices, labour market information, mock interviews and hiring fairs;
• Assist participants to access:
One or more work experience,
-Job shadowing opportunities,
-Informational interviews,
-Direct Job placements,
• Assist participants with job search strategies and to prepare for scheduled interviews;
• Identify and negotiate work experience opportunities for participants;
• Develop, maintain and monitor clients progress in secure management file;
• Assist employers with onboarding and the development of training;
• Monitor and provide ongoing support during and after completion of program;
• Assist participants and employers to resolve issues that may arise during work experience;
• Maintain records of participant progress and provide updates through monthly reports and regular
team meetings;
• Provide coverage for team members including facilitation for online class sessions;
• Foster positive, productive working relationships and work collaboratively to contribute to a
positive work environment based on mutual respect;
• Participate in Training Group’s Quality Management System (ISO9001:2015).


• Bachelor’s Degree, or an equivalent combination of education, training and marketing
• 3 years demonstrated experience building and maintaining partnerships with stakeholders;

How to Apply

Interested applicants must submit their application and all required documents online. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.