Instructional Designer/Coordinator

Justice Institute of BC

Visit Website
February 9, 2021
New Westminster, British Columbia, Canada
Job Type
Annual Salary
$76,662 to $85,180 per annum
Hours per Week
Closing Date


Justice Institute of British Columbia:

Justice Institute of British Columbia (JIBC) is Canada’s leading public safety educator with a mission to develop dynamic justice and public safety professionals through its exceptional applied education, training and research. JIBC offers internationally recognized education that leads to certificates, diplomas, bachelor’s degrees and graduate certificates; exceptional continuing education for work and career-related learning and development; and customized contract training to government agencies and private organizations worldwide. Each year, over 36,000 students study at one of JIBC’s six campuses in B.C., through online education, and at locations in more than 150 BC communities, as well as sites across Canada and around the world. Our education contributes to safer communities and a more just society by providing professionals with the knowledge, skills and abilities to excel at every stage of their careers and make a difference every day.

Position Summary:

The Instructional Designer/Coordinator is primarily responsible for the coordination, development and maintenance of Emergency Support Services (ESS) training and related educational activities and resources, for the division’s Core Client (Emergency Management British Columbia). You will be responsible for supporting and guiding a team of community-based instructors, liaising with staff from the Province’s ESS Program Office (EMBC), engaging subject matter experts in the development of curriculum, and networking with the provincial ESS community. In addition, you may facilitate related sessions and present at community events/conferences. As the instructional Designer/Coordinator you are a contributing member of the Emergency Management Team and are expected to collaboratively engage on a variety of educational topics which support the division and JIBC mission.

Knowledge and Skills

Knowledge, Skills and Abilities:

  • Highly motivated, independent self-starter who enjoys working in a collaborative team environment;
  • Demonstrated interpersonal skills combined with a positive energetic and enthusiastic attitude;
  • Desire to develop knowledge and skills within emergency management/emergency social services in order to meet the Division’s evolving needs;
  • Ability to work effectively and maintain professional relations with the students, faculty, staff and stakeholders;
  • Excellent oral communication skills and sound technical writing and editing skills;
  • Strong organizational and planning skills, including the ability to effectively prioritize and multi-task.
  • Proficiency in MS Word, Excel, Outlook, and PowerPoint;
  • Knowledge of EMBC Emergency Support Services Program an asset;
  • Knowledge of JIBC Emergency Support Services Training an asset;
  • Knowledge of Emergency Management practices in Canada an asset;


  • At least 3 years’ demonstrated experience coordinating community-based training programs and services with a diverse stakeholder group, multiple course offerings, and distributed instructor base;
  • At least 3 years’ demonstrated experience in curriculum design and development, including conducting needs assessments; developing design plans; guiding the development of learning outcomes, authoring course content (online, manuals, and resources), identifying suitable learning activities, developing instructor resources, and student assessment instruments;
  • Experience and awareness of practices to Indigenize and decolonize curriculum is an asset;
  • Experience developing and integrating simulations, applied exercises and other interactive learning approaches within face-to-face and online curriculum is an asset;
  • Experience facilitating dynamic presentations, workshop and instructional activities;
  • Experience with Learning Management Systems such as Blackboard an asset;
  • Experience with e-authoring tools such as Articulate Storyline an asset;


  • Valid driver’s license and access to a reliable vehicle is required;
  • Willingness to work flexible hours and some travel within the province may be required.

Duties and Responsibilities

Primary Responsibilities:

Coordinate Training:

  • Assess and determine training needs in collaboration with Core Client and other stakeholders;
  • Analyze past training practices and requirements;
  • Work with clients to determine scheduling requirements and related needs;
  • Ensure courses are appropriately scheduled to meet client and organizational requirements;
  • Support Program Assistants/Program Planner in the scheduling of courses and instructors;
  • Support Program Assistants around the preparation of course materials, logistics and follow-up;
  • Compile information to meet regular/quarterly internal and external reporting requirements;
  • Maintain and strengthen existing and new client and stakeholder relationships;
  • Coordinate, host, and foster the development of the ESS educational webinar series.

Course Maintenance, Review and Design/Development:

  • Research emerging issues in the field to ensure curriculum and programs reflect current practices;
  • Collaborate with subject matter experts, program personnel and clients to identify learning needs, program/course outcomes, and delivery requirements and constraints;
  • Monitor student feedback and identify/action ongoing course updates and revisions;
  • Develop instructional designs/course plans/blueprints, course outlines, storyboards, timelines, and related project management tools to guide development, design and delivery;
  • Develop/write/edit curriculum content, e-learning resources, learning and teaching activities, evaluation instruments, and instructional graphics;
  • Coordinate efforts with internal and external resources when further support is required for instructional design and curriculum development activities;
  • Work with Indigenous experts to ensure training materials are prepared with a cultural diversity lens and delivered in a culturally safe environment;
  • Ensure curriculum is developed and approved according to EMD’s internal processes and JIBC program and course development policy and procedure;
  • Conduct annual and comprehensive program reviews, as outlined in JIBC policy and procedure.

Support and Guide Instructors:

  • In conjunction with the Program Director, actively support the recruitment, selection, orientation and development of sessional instructors;
  • Monitor, support and guide sessional instructors through regular communication, workshops, course observation, and related professional development opportunities;
  • Assess and manage the performance of new and existing instructors; review and follow up on student feedback and provide suitable supports and constructive direction for improvement.

Other Duties:

  • Develop or expand proficiency within your areas of responsibility, including Emergency Support Services, adult education, e-learning, and volunteer management;
  • Manages workloads to meet objectives and deliverables within established timelines, budgets and client/stakeholder expectations;
  • Attend conferences/meetings, research/read/review sector related journals and publications and share findings with the applicable JIBC team, as feasible;
  • Support JIBC and related community initiatives by actively participating in committees/working groups, as applicable/necessary;
  • Perform other related duties as required and/or assigned.



  • Bachelor’s or Master’s degree in the area of, but not limited to, education, curriculum and instruction, distributed learning, educational technology, or emergency/disaster management;
  • An equivalent combination of formal training, experience, skills and abilities may be considered in place of degree completion;
  • Certification in the areas of, but not limited to, instructional skills, facilitation, adult education, instructional design, emergency management, graphic design/visual communication would be an asset.

How to Apply

Please submit a resume/CV, cover letter and copies of academic / professional credentials, quoting Competition #21-04 via email to Human Resources at

Drop files here browse files ...
Accepted file formats: pdf, doc, docx, txt