Manager, Aboriginal Services

College of New Caledonia (CNC)

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May 27, 2021
Prince George, Canada
Job Type
Annual Salary
Hours per Week
Closing Date


The Manager is responsible to work with college staff, students and community advisory committees in the development of and delivery of services and policies that encourage and support inclusion and success for Aboriginal students. Reporting to the Director of Student Services this position provides leadership at the Prince George campus in support of Aboriginal student success. He/She will work collaboratively with Executive Director Aboriginal Education, Aboriginal Cultural Advisor, College Leadership, Student Services Staff, and regional Aboriginal campus staff. The development of program and service design and delivery in collaboration and alignment with the Aboriginal Resource Centres and Regional Aboriginal Advisory Committees is a core accountability and responsibility.

• The Manager will work with College administrators, instructors and staff, advising on program planning and priorities, services, policy and procedures to facilitate the access, transition, retention and success of Aboriginal students. The Manager will engage in change agent leadership practices building a culture of knowledge, transparency and learning with reciprocity and collective development. The manager will regularly assess, collaborate and report outcomes of the PG operations with the regional campuses ARC staff.
• The Manager will consult with the Director of Student Success and the Executive Director of Aboriginal Education in the development of an inclusive, Indigenous place of learning for college and Student Affairs staff through a shared student success philosophy, goals, objectives and policies for the ARC-PG that are consistent with the overall mission and goals of the College, and the Aboriginal Education Strategy for Student Success. The incumbent will track outcomes and next steps towards achieving the mission and goals of CNC.
• Will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners.
• Will promote a positive work atmosphere by interacting and communicating in a professional manner that demonstrates mutual respect with students and colleagues.

****This position requires a person of Aboriginal ancestry who also meets all other necessary qualifications.

Knowledge and Skills

• Bachelor’s degree in a discipline relevant to post-secondary Aboriginal education, a Master’s Degree would be considered an asset;
• A minimum of 3 years’ full-time administrative and/or management experience relating to Aboriginal education in a post-secondary institution, or equivalent combination of education and experience;
• Thorough knowledge of Aboriginal communities and the components of Aboriginal student success in a post-secondary environment;
• Demonstrated ability to create and maintain a positive student-centred working environment that supports learning and the provision of service for students and college employees;
• Awareness and sensitivity to the social, cultural and diversity issues in the work place;
• Thorough knowledge of Aboriginal student success literature and evidence informed practices.
• Exceptional communication skills resulting in effective communication, conflict management and dispute resolution;
• The ability to network and build effective relationships internally and externally
• Demonstrated experience in human resource management, budget development and related administrative areas;
• Knowledge of, and demonstrated competence in service design, development, delivery and evaluation within a post-secondary environment;
• Thorough knowledge and understanding of the structures and processes of the public and post-secondary educational system in British Columbia and other Canadian provinces.

Duties and Responsibilities

• Supervise and coordinate staff in the development of a relevant cultural ARC operations, plan for and with the Aboriginal Resource Centre staff at PG Campus for a holistic services support system for student success;
• Work with and collaborate with the regional campuses Aboriginal Resource Centre staff when appropriate to align, plan, organize and develop student supports and services;
• Represent the College when requested and appropriate at events pertaining to Aboriginal education throughout the CNC region, in conjunction with campus representatives;
• Inform services and supports with relevant evidence-based practices and current research on Aboriginal student success.
• Support and assist with Strategic Plan priorities;
• Support work of the Yinka Dene Council and participate as required;
• Work in collaboration with the implementation of any related Aboriginal Services Plan recommendations;
• Work closely with Prince George students, faculty, staff, and administration to ensure that open and respectful relationships exist so that Aboriginal learners’ needs are best served;
• Work with Student Affairs colleagues in particular Admissions, Advising, Counselling, Student Housing, Accessibility Services, Student Awards and Financial Assistance, Testing & Tutoring, to support and enhance services for Aboriginal students in the development of transparent learning and cultural development;
• Engage and include Aboriginal students and staff voices in the delivery of programs and services within Student Affairs, the ARC and Gathering Place;
• Work with the Marketing & Recruitment SEM team to develop effective recruitment strategies for Aboriginal students;
• Work with the Student Success and Retention SEM team to develop effective retention strategies for Aboriginal student success;
• Ensure all College policies, procedures, and collective agreements are adhered to;
• Work with deans, associate deans, and academic faculty to develop and support successful retention strategies for Aboriginal learners at CNC – Prince George;
• Build a culture characterized by communication, trust, respect, acknowledgement, and recognition;
• Analyze and summarize a wide variety of student data on such issues as enrolment levels and comparisons, graduate outcomes, educational costs, student achievement indices, attrition rates, student demographics, tuition fees etc.;
• Ensure effective administration of Aboriginal services responsibilities, encouraging a climate of excellence, responsibility and accountability by supporting and monitoring performance, facilitating professional development; and recognizing contributions and achievements;
• Collaborate and support the work of the cultural advisor in the development of an appropriate physical and culturally sensitive environment in the ARC-PG that fosters Aboriginal student success;
• Provide leadership in departmental workforce planning, performance management and employee development;
• Represent the College on community and other committees as required;
• Support and develop a culture of coaching and mentoring; embracing Truth and Reconciliation;
• Link employees’ contributions to department, division and college goals;
• Promote a positive work atmosphere and communicating in a professional manner that demonstrates mutual respect with students and colleagues;
• Perform other duties as assigned.

Supervisory Responsibilities:
Supervises the day-to-day work of the Aboriginal Student Navigator, Aboriginal Student Advisor (Aboriginal Service Plan funded), Aboriginal Student Activity Planner, and other CNC Aboriginal Resource Centre staff.


• Bachelor’s degree in a discipline relevant to post-secondary Aboriginal education, a Master’s Degree would be considered an asset.

How to Apply

Please apply on our website: