Manager, Admissions and Conversion

Centennial College

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Published
March 27, 2024
Location
Toronto, Canada
Job Type
Category
Annual Salary
$94,113 - $117,641 per year
Hours per Week
35 hours/week
Closing Date
2024/04/17

Description

JOB ID:                         J0324-1451

Classification:                 Full-time Administration

Pay Band:                      11

Pay Range:                    $94,113 - $117,641 per year

Campus/Location:       Progress/Hybrid

Hours/Week:                35

Shift Schedule:             Monday – Friday 8:30am – 4:30pm

Posting Date:               March 26, 2024

Closing Date:                 April 17, 2024

                           

Centennial College recognizes and affirms Diversity, Equity and Inclusion and Indigenous ways of knowing as central to the vibrancy and uniqueness of its learning and working academic mission. We strongly encourage applications from members of Indigenous communities and all equity-deserving groups including Women, Racialized, Persons with Disabilities, and LGBTQ+ communities.

 

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

Position Summary

Continuing a tradition of excellence in continuous improvement, quality client services, transparent and consistent admission processes and the underpinning of effective conversion strategies, the incumbent is responsible for directing and overseeing the day-to-day operations of domestic admissions and international admissions processing. Working collaboratively towards a shared vision, the incumbent ensures movement towards goals and objectives align with the College’s Strategic Enrolment Management (SEM) plans and strategically positions Admissions as an integral component of the Enrolment Services team, within the Student Experience and Success division.

Knowledge and Skills

Qualifications/Experience

  • A minimum of a four-year post-secondary degree/diploma or equivalent education from a recognized/accredited post-secondary institution, skills and experience at the point of hire into the position.
  • Minimum of 7 years related experience in a post-secondary environment with progressive responsibilities and accountabilities in an operations role combined with proven supervisory/leadership experience and the ability to effectively lead, manage, supervise, train and motivate.
  • Working knowledge of college and government financial assistance policies, admissions, registration, student records, policies and regulations. Practical knowledge of Ministry policies, procedures and guidelines on Apprenticeship.
  • Demonstrated ability to establish and maintain cooperative and effective working relationships with others in a team environment.
  • High-level critical thinking and excellent analytical problem-solving skills to research, analyze large amounts of data for relevant issues, and interpret and clearly communicate complicated findings
  • Excellent customer service and conflict resolution skills.

Duties and Responsibilities

Responsibilities

  • Manages the Admissions unit within an integrated model, aligned with the College’s SEM plan, divisional budgets, targets and objectives, benchmark standards, and client expectations, by determining service priorities, models of delivery, admissions procedures and quality assurance processes.
  • Cultivates, within the Admissions team, a climate of communication and consistency and a strong sense of team and shared purpose; and beyond the team, a partnership approach with related units to ensure a highly efficient and seamless admissions process for all prospective students.
  • Creates a highly effective client service culture within the team that focuses on meeting time-sensitive deadlines and creating a positive admission experience for prospective students.
  • In partnership and consultation, leads in the preparation of an enrolment strategy and critical path in advance of each admission cycle designed to meet the overall and specific program enrolment targets.
  • Works collaboratively with college partners (including academic leaders, International Admissions, etc) to advise on appropriate admission practices, devise strategies to meet admission targets and support new academic priorities and initiatives.
  • Liaises with the Ontario College Application Centre (OCAS) and other related bodies as it pertains to admission processes, materials, information, data and directives.
  • Researches, designs and implements admission policies, operational procedures, applicant selection processes and related standards, to ensure sound, transparent and consistent operations.
  • Fosters a culture of review, evaluation, assessment and continual improvement for Admissions, by ensuring robust collection of admissions and client satisfaction data to inform target setting, new recruitment and admission initiatives, budget requests, policy development, service delivery and reporting requirements.

Education

  • A minimum of a four-year post-secondary degree/diploma or equivalent education from a recognized/accredited post-secondary institution, skills and experience at the point of hire into the position.

How to Apply

Apply online: www.centennialcollege.ca/careers

 

Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer. 

 

When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by April 17, 2024 at 11:59 PM EST.  Please quote Job ID J0324-1451. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.

 

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).

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