Manager, Human Resources

Colleges and Institutes Canada

Visit Website
July 8, 2019
Ottawa, Ontario, Canada
Job Type




Position Identification:


Title:                            Manager, Human Resources

Classification:              Management I

Date:                           July 8th, 2019






Located in the heart of the nation’s capital, CICan is the voice of Canada’s publicly-supported colleges, institutes, cégeps and polytechnics, and an international leader in education for employment in over 25 countries. CICan’s members add over $190B to Canada’s economy annually and contribute to inclusive economic growth by working with industry and community partners to offer more than 10,000 programs to learners in urban, rural, remote, and northern communities.


CICan is an innovative, responsive and entrepreneurial learning organization that values diversity, accountability and transparency and supports the ongoing development of the country’s college and institute system and its people.


Ideal Candidate:

As the ideal candidate, you are a skilled bilingual individual who embodies CICan’s member-service orientation and its core values of agility, integrity, and inspiring others. As a key member of the management team, you apply critical thinking to complex problems, demonstrate strong planning and project management skills and understand business needs. You are pro-active, customer-focused, positive, energetic, work collaboratively, inspire excellence, and nurture innovation. You can manage multiple priorities and you thrive in a small organization’s nimble and fast-paced environment.


Key Responsibilities:

  • supports the development of the organization’s staffing plan and leads the process for the recruiting and staffing of all positions;
  • leads the development and implementation of a competency-based HR framework;
  • responsible for managing the use and functionality of the human resources information system (HRIS) including the time management system and makes recommendations to improve the efficiency and effectiveness of the systems;
  • manages CICan’s training and development needs including the design of long-term training plans and monitors the results and success of all the associated activities;
  • develops and administers policies and procedures, programs, and guidelines to help align the workforce with the strategic goals of the organization;
  • provides advice and expertise in responding to or resolving complex H/R matters including the interpretation of policies and procedures, performance improvement plans and employee terminations;
  • provides guidance, advice and services on HR related matters to CICan’s overseas based Field Managers (FMs) and Senior Technical Advisors (STAs);
  • oversees the administration of compensation and benefits;
  • leads the process for the onboarding of new employees, succession planning, employee recognition, employee engagement plans and performance management development plans;
  • ensures compliance with all legislative requirements (federal and provincial);
  • plays a key role in negotiating the renewal process of the Collective Agreement between the employer and the bargaining unit.






Knowledge and Experience:


  • graduate from a recognized college or university, or an equivalent combination of education and experience;
  • a good understanding of the not-for-profit sector;
  • minimum of 5 years working in a human resources management position;
  • has obtained or is working towards an HR professional designation (i.e.CHRL) ;
  • experience with human resources information systems (HRIS), attendance and performance management, recruitment and employee relations;
  • in-depth experience working in a unionized environment;
  • experience in staff supervision and training and evaluation;
  • excellent organization, problem-solving, and communication skills and an ability to respond to shifting priorities, policies and legislations while meeting deadlines;
  • demonstrated ability to meet strategic objectives for HR and the organization;
  • demonstrated ability to manage core HR processes including the ability to develop competencies for all levels in the organization, succession planning and employee relations;
  • excellent negotiation and conflict resolution skills;
  • ability to interpret and implement personnel related legislation;
  • demonstrated knowledge of labour laws;
  • ability to deal with conflict and ambiguity with focus on win/win outcomes and resolutions;
  • excellent communication skills and ability to interact with senior officials of member institutions and other agencies;
  • demonstrated problem-solving skills and sound judgement, tact and diplomacy;
  • self-motivated, professional and flexible with the ability to work independently and as part of a team;
  • computer proficiency in Microsoft Office (Word, Excel, PowerPoint and Visio).


Language Requirements:


  • superior oral and written communication skills required in both official languages (English and French)

Interested candidates should submit a cover letter and résumé to Roxanne Cantin, Senior Personnel Officer before 4pm on August 2nd, 2019 via email to:

CICan is an equal opportunity employer and values diversity in its workforce. Do not hesitate to contact me if you require alternative arrangements to submit your application. We thank all applicants in advance however only those selected for an interview will be acknowledged.

Reasonable Accommodation
We will make every reasonable effort to accommodate prospective candidates under any of the protected grounds of discrimination. Should you need an accommodation, please make the request as soon as possible. If the accommodation is related to a medical or health condition, you may be required to provide confirmation from a medical professional that you require the accommodation.   All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.


Drop files here browse files ...
Accepted file formats: pdf, doc, docx, txt