Senior Communications Officer

Colleges and Institutes Canada

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November 17, 2022
Ottawa, Canada
Job Type
Annual Salary
80K - 97K
Hours per Week
Closing Date


Title: Senior Communications Officer

Job Status: Full Time (Temporary - 6 months)

Supervisor: Manager, Communications, People, and Culture

Division: Communications, People, and Culture

Job Summary:

As a single-point-of-access that connects Colleges and Institutes Canada (CICan) members with the federal government, national associations, non-profits and the private sector, Canadian Partnerships creates opportunities where partners can leverage members’ industry and academic expertise, and where members can enrich learning and expand employment prospects for their students while actively supporting economic development nationally, regionally and locally.

Reporting to the Director, Communications, People, and Culture, the Senior Communications Officer, is responsible for planning and leading the implementation of strategic marketing and communications plans to support the successful delivery of pan-Canadian projects.

The incumbent is fluently bilingual with exceptional writing and editing skills in English.

The work of the Senior Communications Officer is reviewed by the Director, Communications, People, and Culture and the Director, Canadian Partnerships Project Delivery, based on objectives and work plans set annually.

General Expectations

  • play a leadership, consulting and problem-solving role with members, partners, senior officials, funding agencies, stakeholders and Colleges and Institutes Canada staff;
  • ability to function with a significant level of flexibility and autonomy, performing various and complex tasks under pressure with attention to detail;
  • prioritize multiple tasks and demands simultaneously;
  • make efficient and strategic communication recommendations;
  • engage members and stakeholders in participating in Pan-Canadian programs.
  • provide professional writing services in English
  • sound judgement, tact and diplomacy;
  • excellent knowledge of communications principles and practices;
  • have a good understanding of CICan's goals and objectives, as well as its programs and services;
  • sound knowledge of colleges and institutes and their role in the post-secondary education system;
  • treat everyone fairly and equitably and maintain high ethical standards; and
  • perform duties in accordance with CICan’s policies, values and code of ethics.

Key Responsibilities: The Senior Communications Officer, will:

  • lead communications and marketing strategies for Canadian Partnerships projects
  • develop communications plans based on careful analysis of funder expectations and target audience requirements, working in collaboration with the Communications, People and Culture team;
  • advise on public affairs, media relations, and issues management approaches;
  • develop communications products with clear, concise, and articulate verbal, writing and editing skills supporting the creation of strategic narratives and compelling storylines on project progress and results;
  • create and develop promotional concepts and plans, including conceiving and producing a wide variety of promotional materials;
  • research and write a variety of communications materials that support the project communications, including, reports, newsletters, web content, blogs, presentations and publications, in collaborations with the Communications department;
  • provide editing and proofreading in both English and French;
  • manage digital and social medial communications and monitor media coverage;
  • maintain member communicators’ lists of specific relevance to Canadian Partnerships’ projects and programs;
  • work collaboratively to deliver products or events under tight deadlines and budget constraints;
  • work closely with graphic designers, web developers and marketing agencies to ensure needs align with deliverables;
  • develop analytical tools and statistical reports to measure impact and effectiveness of communications activities; and,
  • perform other related duties as may be assigned from time to time.

Minimum Requirements:

  • fluency in both written and verbal English and French, with ability to write at a highly professional level in English;
  • graduate from a post-secondary institution or an equivalent combination of education and experience, in the field of communications, journalism, public relations, marketing, or business/commerce;
  • strong project management and leadership skills;
  • highly developed organizational and time management skills;
  • minimum of two (2) years’ experience in a senior communications role leading marketing/communications strategies;
  • experience leading and managing large promotional campaigns;
  • expertise in producing performance reports and tracking the success of communications activities; and
  • proficient user of social networks such as Twitter, Facebook, LinkedIn and Instagram, as well as the ability to recommend their effective use in communications activities.

Desirable Experience, Skills, and Knowledge:

  • basic graphic and web design skills;
  • proficient in managing information and administrative processes;
  • excellent internal and external client service skills;
  • ability to work independently and thrive in a fast-paced environment;
  • demonstrated ability using Microsoft Office Suite for Windows, etc.
  • experience working in or with federal or provincial governments or within the education sector;
  • Understanding of or experience in delivery of federally funded programs; and,
  • Understanding of or experience working in the healthcare/personal care sector

To be successful in this position you will be able to exhibit our core competencies:  

Agility: We thrive in a complex environment that requires nimbleness and adaptability, and we anticipate and respond to changes with quick and resourceful actions.

Inspiring Others: We motivate individuals to strive for excellence and commit to common goals and purposes, as we create a sense of self-efficacy, resilience, and persistence in others.

Integrity: We treat others fairly and respectfully, and we further the standing of the organization and its relationships of trust with our members and other stakeholders.

Collaboration: We work together, across teams and divisions, to leverage our collective expertise and talents in support of organizational success and a culture of cooperation.

How to apply

Interested candidates should submit a cover letter and résumé in a PDF format before November 28, 2022.

CICan is an equal opportunity employer and values diversity in its workforce. We recognize that diverse teams generate unique solutions, ideas, and perspectives. Therefore, we welcome and encourage applications from women, persons with disabilities, BIPOC (Black, Indigenous, and People of Colour) individuals, and people of all sexual orientations and gender identities.

Do not hesitate to contact 613-746-2222 x 5827 if you require alternative arrangements to submit your application. CICan provides accommodations during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

CICan is following local public health guidelines as we navigate the COVID-19 pandemic. When allowable to work from the office, we have a hybrid approach with individuals working from both home and the office. Depending on the requirements of the role, the opportunity may exist to work completely remotely.

It is a mandatory condition of employment that the successful candidate be fully vaccinated against COVID-19 with Government of Canada approved vaccines at least 14 days prior to start date (proof of vaccination is required or proof of accommodation pursuant to the Ontario Human Rights Code).

Employees who are full-time internal candidates, as defined by the Collective Agreement, will be given first consideration. We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.