Senior Manager, International Student Engagement

Fanshawe College

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Published
July 4, 2024
Location
London, Canada
Job Type
Category
Annual Salary
$102,287 to $136,382
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Hours per Week
37.5
Closing Date
2024/07/19

Description

Senior Manager, International Student Engagement (PRT 41465)

Fanshawe International

 

Location:  London

Employment Group:  Admin

Type of Position:  Full-time

Salary Range:  $102,287 to $136,382

Closing Date:  July 19, 2024

 

Working at Fanshawe College

Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Note: This is a full-time Administrative position (37.5 hours per week).

Duties and Responsibilities

Duties: Reporting to the Dean, Fanshawe International, the incumbent leads a cross-disciplinary team responsible for international student advising, student mobility, and integration and settlement programming. The Senior Manager conceptualizes, implements, and evaluates programs and services to continually ensure safe arrival, growth of international exchange and mobility initiatives, and successful integration and retention of Fanshawe’s diverse international student body to the School and local community.

Working closely with the Dean, Fanshawe International, and Managers within Fanshawe International, the Academic Schools, and Student Services, the incumbent is responsible for the development and implementation of inclusive and high quality direct student support services for all new and returning international students. This includes designing and implementing new programs and initiatives to meet the evolving needs of the international student body at Fanshawe, and to support the identification and growth of international exchange opportunities. The incumbent is responsible for the development of partnerships with other service departments and academic leaders within Fanshawe to ensure the needs of international students are understood, and met.

The incumbent gathers and analyzes intelligence on matters related to international student retention and success, and makes recommendations on a wide-range of operational (housing and transportation issues, plagiarism, internationalization approaches, study abroad safety), programming issues (Fanshawe Cares, What’s Up, Peer to Peer) and for planning new initiatives for student satisfaction.

The incumbent is also responsible for working collaboratively with multiple external stakeholders on strategies for addressing international student satisfaction, integration, and retention to the local community and labour market.

Education

QUALIFICATIONS

  • Post-secondary 4-year degree in Political Science, Internationalization, Adult Education, Educational Administration or a related discipline
  • Licensed as a Regulated International Student Immigration Advisor (RISIA) preferred
  • Minimum 7 years’ management experience in an educational institution, working in an international context, in recruitment/partnership/business development, including at least 1-year of overseas work experience and proven ability to plan and achieve business goals
  • An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
  • Proven knowledge of Adult Education combined with multicultural work experience
  • Proven management experience with earned respect as a leader, visionary in the international arena with the primary objective of providing international student services
  • Demonstrated ability to implement best practices using knowledge and technology in international education settings
  • Strong knowledge/experience of predictive impact modelling combined with strategic thinking to evaluate and implement change-management strategies/supporting services for expansion of programs and services to raise opportunities, to obtain/retain students in target communities and increase student satisfaction
  • Knowledge of regulatory, legislative processes and other issues that impact international student status in Canada
  • Enhanced knowledge/understanding of societal structures/political dynamics economic/cultural norms/customs and religious restrictions, as well as climatic and infrastructure hurdles inherent in other countries
  • Excellent interpersonal skills to develop, manage and maintain relationships with a wide-range of stakeholders; facilitate suitable partnerships diplomatically, while working in collaboration with relevant internal and external stakeholders
  • Well-developed knowledge of international student services and retention interventions, internationalization methodology and of international issues in education to provide expert advisory services
  • Excellent research and analytical skills, to identify/evaluate new strategies for student success
  • Well-developed knowledge of Ontario’s post-secondary education and international higher educational issues to meet new educational needs and shifting priorities in international communities
  • Strong knowledge of regulatory policies, procedures, processes and other requirements for student status in Canada
  • Knowledge of international risk and mitigation strategies
  • Knowledge of the education sector in target markets including providers, academic issues, market trends, regulatory environment and networks of contacts
  • Experience in a comparable position at an educational institution with responsibilities for a complex, high-profile, and international program
  • Accomplished leader with a focus on student success and a proven ability to identify and develop international services working cohesively with a wide-range of internal and external stakeholders
  • Strong interpersonal and communication skills for collaborating with staff and faculty as well as fostering student development with an ability to initiate

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

How to Apply

IMPORTANT: DO NOT APPLY THROUGH THE JOB BOARD ON THIS SITE. In order to be considered for this position you must apply through the Fanshawe College website online application system. See information on how to apply below.

How to Apply:

For more information and how to apply, please visit the Fanshawe College website at:  https://jobs.fanshawec.ca/

We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer.  We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant's accommodation needs.

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