Senior Program Officer, Student Mobility

Colleges and Institutes Canada

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September 2, 2020
Ottawa, Ontario, Canada
Job Type
Closing Date


Are you passionate about international mobility, and the transformative impacts that such experiences can have on intercultural competencies and career development for youth? Are you interested in helping to shape processes for the successful implementation of a
new, multi-million-dollar pilot? Can you work effectively on your own, in a larger team environment, and tolerate a high degree of  uncertainty? The Senior Program Officer, Student Mobility will be all of those things, and more! This is an exciting opportunity, in uncertain times, to help re-imagine the state of outbound student mobility for many years to come.

Reporting to the Manager, Mobility Programs, International Partnerships, the Senior Program Officer will support program delivery related to the Outbound Student Mobility program, a multimillion-dollar pilot funded by Employment and Social Development Canada (ESDC) and administered jointly with Universities Canada. The overall objectives of this program are to increase the capacity of Canadian post-secondary institutions to deliver international study or work abroad opportunities, and to increase the skills and intercultural competencies of participating students such that they are better equipped to meet the needs of employers and succeed in a changing job market. As such, CICan will be responsible for distributing and facilitating grant funding, through a competitive request for proposal process, to colleges and institutes in order to fund study or work abroad opportunities for students in a manner that will address four key priorities:

  • Increase the overall number of Canadians students studying/working abroad;
  • Increase the participation of target group students, including those from low-income families, indigenous students, and students with disabilities;
  • Diversify destination countries where Canadian students pursue international work and learning opportunities; and
  • Test innovative approaches to maximize uptake and reduce barriers to study/work abroad.

The Senior Program Officer is responsible for supporting overall program delivery with an emphasis on monitoring and evaluation, communications, member/stakeholder engagement and private sector outreach. The incumbent will help manage the call for proposal, review and selection process, including the signing of contribution agreements with successful applicants and, utilizing a grant management platform to track outputs, outcomes, issues and lessons learned, they will employ a results-based management approach to support program reporting requirements through ongoing engagement with successful institutional applicants and selected student participants. They will work with colleagues across the organization, including in communications, international and government relations, to clearly articulate and promote the value of international mobility across the CICan network. They will support of ongoing engagement with the federal government and with respect to partnership development with the private sector. This will include the development of promotional material, proposal writing, research related to international mobility and best-practices from other jurisdictions, and the occasional travel within Canada and possibly internationally.

The incumbent requires strong problem-solving skills, sound judgement and the ability to work independently – in a larger team context - while managing multiple tasks simultaneously and prioritizing work according to established and sometimes evolving objectives. Experience in working on complex projects, ideally in an international context, and demonstrated experience with results-based management, is required. Excellent communications skills, both written and oral, in English and French are essential, as is the ability to establish and sustain strong working relationship with member institutions and a range of partners, including federal and provincial government representatives.

The work of the Senior Program Officer is reviewed by the Manager, Mobility Programs, based on objectives and work plans set annually.

Knowledge and Skills

  • minimum three (3) years’ experience in program delivery/ project management, work planning, financial management, monitoring and evaluation and progress reporting.
  • minimum three (3) years’ experience in partnership building and stakeholder engagement, ideally in a post-secondary environment
  • minimum three (3) years’ experience in grant and/or scholarship management, ideally within a post-secondary environment
  • fluency in both written and verbal English and French
  • extensive knowledge of Canadian college/institute systems including an understanding of the interests and capabilities of CICan member institutions as they relate to international mobility
  • detailed knowledge of outbound student mobility challenges, policies, and initiatives as they relate to CICan member institutions.
  • demonstrated leadership, decision-making and problem-solving capabilities in cross-cultural settings
  • high degree of organizational, interpersonal and communication skills
  • solid experience in partnership-building with public and private sectors organizations and demonstrated ability to work collaboratively with a variety of stakeholders and at various levels of organizational hierarchy;
  • excellent writing abilities and experience in preparing concept papers, proposals, narrative and financial reports, etc.
  • strong analytical abilities and demonstrated expertise and capacity in research and evaluation techniques; demonstrated competence in the planning, implementation and administration of programs and projects, ideally in an international setting or related to student mobility;
  • extensive experience in results-based program management (RBM);
  • demonstrated abilities using Microsoft Office Suite (intermediate Excel) and communication technologies, including social media channels, etc.
  • experience working, living, or studying abroad.

Desirable Abilities/Experience:

  • work experience at a Canadian post-secondary institution
  • demonstrated knowledge and experience working with the Federal government, specifically Employment and Social Development Canada

Core Competencies

Agility: We thrive in a complex environment that requires nimbleness and adaptability, and we anticipate and respond to changes with quick and resourceful actions.

Inspiring Others: We motivate individuals to strive for excellence and commit to common goals and purposes, as we create a sense of self-efficacy, resilience, and persistence in others.

Integrity: We treat others fairly and respectfully, and we further the standing of the organization and its relationships of trust with our members and other stakeholders.

Duties and Responsibilities

  • play a leadership, consulting and problem-solving role with members, partners, stakeholders and Colleges and Institutes Canada staff
  • interact effectively with Association staff, senior and administrative staff from member institutions, partners, and external agencies
  • demonstrate the ability to function with a significant level of flexibility and autonomy, performing various and complex tasks under pressure with attention to detail
  • demonstrate the ability to work within a team environment and recommend results-based solutions
  • use sound judgment and tact
  • take initiative in solving problems within the framework of the assigned program
  • make efficient and effective decisions for sustainable development of stakeholder’s commitments
  • prioritize and organize work effectively and efficiently
  • treat everyone fairly and equitably and maintain high ethical standards
  • preform duties in accordance with Colleges and Institutes Canada’s competencies, values and code of ethics
  • be able to travel, domestically and internationally.

Specific Expectations: The Senior Program Officer will:

  • participate in developing, planning, implementing and managing activities related to the OSM program
  • review and administer projects and/or partnerships implemented by member institutions and coordinate the workflow associated with assigned projects
  • provide guidance, planning and operational support to member institutions, the funder, associated staff and consultants
  • evaluate and monitor member work plans, budgets, analytical reports
  • support monitoring and evaluation activities through the administration of surveys and information gathering from member institutions and participating students
  • prepare and deliver presentations and coordinate day-to-day work assigned to other staff members as required
  • prepare annual budgets and monitor budget utilization and financial activity reports
  • draft contribution agreements, work with members to ensure they are meeting deliverables and outputs, monitor contract compliance and facilitate timely payment to members
  • assist in the development and implementation of a strategy to engage with stakeholders, both public and private, for the purposes of partnership development and program sustainability
  • conduct research related to student mobility to keep abreast of similar programs in other jurisdictions, and develop a mechanism to understand and share best practices with member institutions
  • draft and/or support the preparation of communication products, annual reports, briefs and position papers to/for the federal government and other documents for public consumption
  • participate in the development and implementation of policies, procedures, and strategies related to ongoing program management
  • write narrative and financial reports, proposals and concept papers
  • promote and market the role and expertise of Colleges and Institutes Canada, and opportunities for member participation in OSM activities
  • assist in the development of strategies and advocacy/engagement related to new project proposals
  • perform other related duties as may be assigned from time to time.


  • graduate from a post-secondary institution or its equivalent

How to Apply

Interested candidates should submit a cover letter and résumé to Pat Serediuk, Manager, Human Resources before 4pm on September 16, 2020 via email to:

CICan is an equal opportunity employer and values diversity in its workforce. Do not hesitate to contact me if you require alternative arrangements to submit your application.

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