Search by job title or location

7 Jun 2018

Management Director, Student Services

Dawson CollegeMontréal, Québec, Canada

NOTE: This job listing has expired and may no longer be relevant!


Job Description

Dawson College is seeking a highly motivated individual with innovative ideas, having at least an undergraduate degree in an appropriate specialization. You are team-oriented with a collaborative management style.

To fulfill your responsibilities as the senior college administrator responsible for the delivery of student support services, you will draw on at least eight years’ relevant experience, of which a minimum of three are in a senior management position.

Reporting to the Director General, you will be responsible for the management of all centres of operation within Student Services and the supervision of approximately sixty (60) permanent employees and many additional part-time staff. This team of employees is diverse and includes support staff and professionals, as well as a manager and coordinator.

An excellent communicator in both English and French, you will become part of the senior management team of the College. At ease with technology, you have demonstrated skills in current software.


As a senior college administrator, the Director of Student Services is primarily responsible for the delivery of student support services and the management of the College’s Student Services Department, its related staff, budgets, resources, and programs. In addition, and in collaboration with other senior administrators, he/she assists and supports the Director General in the attainment of his/her annual objectives, articulated within Strategic Plan goals which reflect the College Mission.


Administer (direct, plan, develop, organize, supervise, implement, evaluate) the departments within the Student Services Department that provide services to students with special needs, first year students, as well as in the areas of academic skills, counselling, health services, athletics and athletic therapy, student employment and career planning, the First Peoples’ Centre, financial aid, the Library, campus life and leadership, among others.


  • Ensures that Student Services as a whole contributes in all ways feasible to the attainment of the College Educational Mission and provides the best possible services to meet the changing personal, social, developmental and educational needs of students.
  • Plans, oversees and directs the implementation of actions relevant to the 2016-2021 Strategic Plan of the College.
  • Works in close collaboration with the academic sector to initiate, develop and direct the implementation of programs and services aimed at providing students with the tools necessary to succeed academically and to ensure their retention.
  • Consults and collaborates with other College departments and bodies in the provision, development and promotion of learning services and activities aimed at first-year students.
  • Directs the assessment of student needs for both day and continuing education activities and the implementation of programs/services designed to address these needs.
  • Is responsible for the planning and development of medium- and long-term plans for the Student Services Department.
  • Assumes full responsibility for programs, services, and staff in the Academic Skills Centre, the AccessAbility Centre, the Counselling department, the Career Resource Centre and Ombudsman Office.
  • Is responsible for the supervision of managers in charge of the programs, services and staff in Campus Life & Leadership, Athletics, Library, First Peoples” Centre, Student Employment Office, First Year Students’ Office, Financial Aid, Health Services and Information Desk.
  • Oversees the development and implementation of library policies, the coordination of equipment and system purchases, automation, and the provision of technical services (acquisition and cataloguing).
  • Assumes direct responsibility for a collaborative working relationship with the Dawson Student Union, negotiates the annually renewed Entente between the College and the student union.
  • Is responsible for ensuring that students are provided with appropriate extracurricular activities and the facilities and resources necessary to provide a supportive student life and campus environment allowing for a complete educational experience.
  • Is responsible for managing the Student Services operating budget.
  • Hires, supervises and evaluates the departmental professional and support personnel reporting to the Director.
  • Serves as administrative or College representative on various internal and external college bodies and committees and assumes tasks related to these involvements: Senate, Executive Committee, Board of Governors, D.G. Group, Space Allocation committee, Cafeteria Committee, and various other task forces and working groups.
  • Prepares an annual report.
  • The Director of Student Services also carries out other duties as may be assigned by the Director General.

The Director of Student Services is also responsible for the administration of the College Student Code of Conduct. This entails intervening with students who are reported for non-academic misbehavior and when necessary imposing sanctions as specified within the Code.

  • Assumes direct responsibility for student conduct and discipline as defined within the Student Code of Conduct, is closely involved in campus security as an extension of the Code of Conduct mandate, and is actively involved in the resolution of conflicts between students and faculty pertaining to student non-academic misbehavior.


Bachelor’s degree in a relevant specialization. A graduate-level degree is an asset.


Qualified candidates will:

  • Possess minimally an undergraduate degree, preferably a graduate degree, in an appropriate specialization and a minimum of eight (8) years of relevant experience including at least three (3) years’ senior management experience.
  • Excellent communication skills in English and French, (oral & written).
  • Possess a vision relevant to student success and to the delivery of high-quality and innovative services to students that are appropriate to a post-secondary educational environment in the public sector.
  • Demonstrate knowledge of the education system, particularly of the CEGEP level.
  • Demonstrate knowledge of services for the integration and inclusion of students with documented disabilities.
  • Possess a demonstrated record of success in management based on values consistent with Dawson College: collegiality, transparency, accountability, accessibility, service and the promotion of excellence.

Salary Scale (2018): $86,295 to $115,057 per annum as per the « Règlement déterminant certaines conditions de travail des cadres des collèges d’enseignement général et professionnel

NON-SALARY BENEFITS: Participation in the CARRA-administered RRPE pension plan; participation in the group medical and dental insurance plans; a generous vacation allowance and statutory holidays; professional development opportunities and access to College courses; reimbursement of professional corporation fees; recognition of graduate degrees for salary purposes.


All applications must be submitted on-line via our website with a cover letter describing your vision and motivation for this position at:

We thank all applicants for their interest in Dawson College, but only those selected for an interview will be contacted. Dawson College adheres to an equal access employment program and, as such, encourages women, Aboriginal people, visible and ethnic minorities, and persons with disabilities to apply.

Job Categories: Full-time. Job Types: Management. Job Tags: $86, 057 per annum, and 295 to $115.

526 total views, 2 today

Apply for this Job