Clerical / Administrative Immigration Services Advisor
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The Immigration Services Advisor functions as MITT’s lead expert on immigration policies and processes. As a Regulated Canadian Immigration Consultant he/she assists international students with federal and provincial immigration processes at each stage of the student life cycle, through both the creation of general resources and individual advising.
Responsibilities include but are not limited to:
- Provides guidance and acts as a resource person to individual students and sometimes their families with regard to federal and provincial immigration policies and procedures, including technical assistance on individual cases and the resolution of problems related to immigration documents
- Presents, coordinates and arranges regular information sessions on Manitoba Provincial Nominee Program, federal Immigration programs for international students, co-op work permits, study permit extensions, and post-graduation work permits
- Develops and maintains print and web resources to enable current students to complete immigration processes and requirements independently
- Refers students to college-wide student support programs and services
- Stays current on immigration matters and changes to laws or polices, provides regular updates to current students and recent graduates
- Creates and employs print, web and other technological resources to enable prospective or newly admitted students to complete immigration processes and requirements independently
- Advises and assists international students before, during or after their application to the college with pre-arrival immigration processes, including Study Permits, Temporary Resident Visas
- Works in tandem with student recruitment team to disseminate knowledge of college admission requirements, application processes, deadlines, pre- and post-arrival services
- Attends career symposiums, recruitment fairs, open houses, and high school guidance counsellor information sessions to provide international advising services when necessary
- Liaises and collaborates with external partners to provide seamless and knowledgeable services and referral, while protecting the college’s reputation
- Engages in regular dialogue with RCIC or RISIA colleagues or national working groups (CBIE, CICAN) to keep abreast of trends and FAQs
- Advises and assists admissions staff with immigration-related student application documents
- Advises staff, faculty and employers regarding immigration regulations or inquiries pertaining to student co-op/work practicum or post-graduation work permit requirements
- Provides recommendations for changes to College policies and procedures when appropriate to improve admission policies and services to international students
Qualifications and Experience:
- Current knowledge of various provincial and federal immigration programs, policies and requirements.
- Must be a member in good standing of the Immigration Consultants of Canada Regulatory Council (ICCRC) as a Regulated International Student Immigration Advisor (RISIA) or a Regulated Canadian Immigration Consultant (RCIC).
- Undergraduate degree in a relevant discipline.
- 2+ years of related experience, preferably in an educational institution.
- Experience dealing with issues relating to international students and international education.
- Strong understanding of the standards and policies set by the International Education Act of Manitoba and other Canadian international education bodies and associations.
- Excellent written and oral communication skills, including confidence with public speaking and delivering presentations is required.
- Must be pleasant, professional and efficient in intercultural communication with staff and students, and be able to effectively work with students and the public during stressful and sensitive situations.
- High-level problem-solving and analytical thinking is required, particularly when working within policy.
- Strong work ethic and able to take initiative to solve problems.
- Must possess a genuine interest in helping students, particularly international students.
- Must be energetic and outgoing, possess a positive attitude, enjoy challenges, and cope well with a constantly changing, fast-paced work environment.
- A valid passport.
- A second language, or experience living/working outside of Canada would be an asset.
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