Program Quality Consultant – NFT Admin

Humber College

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April 29, 2024
Etobicoke, Canada
Job Type
Annual Salary
Admin 4 ($73,536) - ($91,920)
Hours per Week
37.5 hours per week
Closing Date


Find Your Spot at Humber 

 At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. 

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day. 

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team. 

Job Details

Position Title:Program Quality Consultant 

Status: Full-time Admin Contract (1 year) 

Hours: 37.5 hours 

Faculty/Department: Program Planning, Development and Renewal (PPDR)

Campus/Location: North Campus

Salary: Admin 4 ($73,536) - ($91,920)

Knowledge and Skills

Five (5) to nine (9) years of relevant post-secondary experience in academic planning and quality assurance processes, and systems including program development, program review, and accreditation. Experience with graduate-level program development is an asset. 

  • Strong knowledge and experience working in post-secondary education, with experience in program development and learning outcomes writing.  
  • Experience working in postsecondary quality assurance in compliance with Ministry requirements, including familiarity with the Credential Validation Service (CVS), Post-secondary Education Quality Assessment Board (PEQAB) and the Ministry of Colleges and Universities (MCU) within an Ontario Context. 
  • Excellent knowledge of educational systems (preferably both the college and university sectors), standards and best practices, nationally and internationally, coupled with an ability to analyze complex information, identify problems, and make judgements to adapt ideas to the institutional QA mandate and culture. 
  • Ability to promote excellent working relationships with academic and non-academic staff.  

  • Advanced listening, verbal, and written communication skills, and an ability to negotiate with various people is essential to arrive at a consensus.  

  • Excellent analytical skills and the ability to interpret data, metrics, and reports from a variety of databases, and translate complex information and processes for internal stakeholders. 

  • Collaborative leadership skills and the ability to motivate a project team to complete a project/goal/task. 
  • Strong report writing skills, government reporting experience preferred. 
  • Consensus-building skills; ability to promote excellent working relationships with both academic and non-academic staff and demonstrated ability in conflict resolution. 
  • Ability to anticipate challenging situations and proactively seek guidance from their direct manager or PPDR leadership. 
  • Ability to organize, multi-task and prioritize day-to-day tasks (including inquiries) with minimal oversight/intervention. 
  • Use conflict resolution, negotiation, and mediation skills to move an individual/project team forward. 
  • Excellent computer software skills (especially MS Office, and data analysis programs) 

Duties and Responsibilities

Reporting to the Associate Dean, Program Planning the Program Quality Consultant (PQC) supports the operationalization of Humber’s post-secondary quality assurance framework. The PQC is responsible for coordinating, communicating, and project managing the development, of new graduate-level programs at HumberIn addition, the incumbent is responsible for the preparation of concept papers, committee documentation and proposals for internal and external committees relating to graduate-level program development. 

The incumbent is accountable for providing guidance to ensure the efficient and effective execution of new program development for Humber's academic Faculties. This includes being responsible for:  

  • Consulting with program teams, Subject Matter Experts (SME), and other support division representatives in the completion of proposals for Humber’s Internal committee structure, ensuring alignment with Humber’s quality assurance framework/standards and policies. 

  • Advising program teams on internal and external program development requirements. 

  • Preparing documents for external program and Ministry funding approval submissions. 

  • Supporting the development and alignment of learning outcomes at credential appropriate levels, including program mapping requirements.  

  • Project management of new program development to ensure established timelines are met, including tracking of progress, follow-up with academic Faculty representatives, and reporting to Associate Dean, Program Planning and Operations Manager, Program Planning, Development and Renewal (PPDR). 


Master’s degree required in Higher Education, Education, or equivalent.

How to Apply

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